With the Best-Price-Guarantee, you can always be sure to shop with us at the lowest prices.

It's so simple

Shopping at the lowest price

If you can prove that the following conditions for the Best-Price-Guarantee have been met, we will deliver the item to you at the lowest price or refund the difference.


Your checklist for our Best-Price-Guarantee

  • Within five days of your purchase, the item is being offered to all at a lower price by another German online retailer or in our online shop
  • It must be an identical item (the same brand, same model, same version, with the same availability, same buyer protection guarantee)
  • With the exception of sale items, products which are on internet auction sites, items sold either by a private individual or by a stationary retailer and items delivered to foreign countries (i.e. outside of Germany)
  • With the exception of custom-made and made-to-measure items which are manufactured specifically for a customer, as well as services such as installation or bathroom planning services
  • Products ordered via the payment method "buy now, pay later" are excluded.

    Principally, we reserve the right to limit and deliver in quantities customary for consumers. With a best-price adjustment, depending on the method of payment, any discounts granted will be included in the best-price and not added.

We are here for you!

Do you wish to make use of the Best-Price-Guarantee?

Then please contact our sales department via phone or e-mail. Our consultants will be happy to answer any questions you may have.

Phone:            +49 2161 / 9020 - 210
Fax:                  +49 2161 / 9020 - 297

All prices in Euro incl. 19% MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.

Customer service

Our hotline is available for you 7 days a week until 10 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 10.00 pm
Sat. - Sun.:
10.00 am - 10.00 pm
+49 2161 / 9020 - 210