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Telephone Support

Our hotline is available for you 7 days a week until 10 pm at the below mentioned landline number. Please note that the hotline will not be available on public holidays in NRW (North Rhine-Westphalia).


Mon. - Fri.:07.30 am - 10.00 pm
Sat. - Sun.:   10.00 am - 10.00 pm

Telephone Orders

Mon. - Fri.:07.30 am - 10.00 pm
Sat. - Sun.:   10.00 am - 10.00 pm
Do you have any questions or comments about the products, the shop or general topics? Our competent hotline team will gladly provide you with reliable information.
Do you need assistance setting up your shopping cart and prefer telephone support to help with your order? Our competent consultants will accompany you through the entire ordering process by telephone.
Have you ordered the wrong product, it was damaged on arrival or it didn’t fit? Please feel free to contact our customer service department. Our consultants will be happy to help.
Do you want to return a product to us? Our team will be happy to provide you with details of the exact shipping arrangements and addresses.
Do you have questions about your order status or general delivery times? Our consultants will be happy to answer your questions.

All prices incl. 19% MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
1) Orders reaching a minimum order value of 2,000 EUR are generally shipped in a single shipment within Germany (mainland only) free of shipping costs.