Telephone Support

Our hotline is available for you 7 days a week until 10 pm at the below mentioned landline number. Please note that the hotline will not be available on public holidays in NRW (North Rhine-Westphalia).


Telephone Orders

We are here for you!

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Telephone Support
We are here for you!

Closed today Now closed Now closed 7.30am - 10pm

On 22.12. our telephone consultation will only be available from 10am to 6pm. Our telephone consultation will be closed from 23.12. to 26.12. due to the public holidays.

7.30am - 10pm
7.30am - 10pm
7.30am - 10pm
7.30am - 10pm
7.30am - 10pm
10am - 10pm
10am - 10pm
  • - 210 Hotline FRGBDE

    Do you have any questions or comments about the products, the shop or general topics? Our competent hotline team will gladly provide you with reliable information.
  • - 220 Telephone Orders FRGBDE

    Do you need assistance setting up your shopping cart and prefer telephone support to help with your order? Our competent consultants will accompany you through the entire ordering process by telephone.
  • - 250 Service and Claims GBDE

    Have you ordered the wrong product, it was damaged on arrival or it didn’t fit? Please feel free to contact our customer service department. Our consultants will be happy to help.
  • - 270 Return Shipping and Logistics GBDE

    Do you want to return a product to us? Our team will be happy to provide you with details of the exact shipping arrangements and addresses.
  • - 280 Delivery Information GBDE

    Do you have questions about your order status or general delivery times? Our consultants will be happy to answer your questions.

All prices in Euro incl. 19% MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at outside of the promotion
1) Orders reaching a minimum order value of 2,000 EUR are generally shipped in a single shipment within Germany (mainland only) free of shipping costs.
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.

Customer service

Our hotline is available for you 7 days a week until 10 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 10.00 pm
Sat. - Sun.:
10.00 am - 10.00 pm
+49 2161 / 9020 - 210